Question What are your rates for shipping?
AnswerWe will always offer you the lowest price possible during checkout based on your destination address and the live prices we receive at that time by our shipping providers. As a general guide for sending one t-shirt the price will be on average between $1.00 and $5.95 if the destination is within Europe or the USA otherwise between $5.00 and $10.95 for other countries.
Question How long will it take for my items to arrive?
AnswerAll of our products are printed to order, which means that we don’t keep an inventory. Typically it will take about 2 business days or less for orders to print before leaving our production facility. In total you should expect about 10 days to receive your order if you are living in the USA and longer if the destination is any other country. To be safe we suggest allowing at least three weeks in case there are any delays.
Question How do I track my package?
AnswerYou will get an email once your order ships with all the details.
Question I made a mistake with my order, how do I change it?
AnswerOur product fulfillment is an automated process, so please let us know immediately. There is approximately a 12 hour window which your order can be edited prior to production and fulfillment.
Question Which payment options do you offer?
AnswerWe offer Visa, Mastercard & American Express.
Question Who pays for customs and duties?
AnswerGoods that you purchase may be subject to taxes, duties and charges of the country you are purchasing from. You are responsible for paying any charges for customs clearance. Customs policies vary from country to country, so please check with the relevant authorities about any charges that might be levied.
Question What can I do to cancel my order?
AnswerTo cancel an order, you must let us know within 12 hours of when your order was placed. We will do our best to cancel any orders after this period but once production begins we can no longer cancel the order.
Question Is my payment secure?
AnswerAll payments are fully encrypted and secure. We use Stripe as our payment processor and they comply to strict regulations regarding security, privacy and fraud protection. They deal with your payment details – we never see it.